In a recent lawsuit, a Ford Fusion owner has accused the automaker of misrepresenting the fuel efficiency of the hybrid vehicle and distributing a software update that displays false mileage figures.
In the proposed class action complaint filed in California Superior Court in Los Angeles, named plaintiff Dave DeLuca says that, not long after purchasing the vehicle, he realized its actual performance didn’t match the advertised performance.
Mr. DeLuca tested the car under “optimal conditions” as described by a Ford technician. More particularly, he tested the car with the windows up, the air conditioner and stereo turned off, and driving at a speed of 62 miles per hour or less, and the car allegedly underperformed.
When Mr. DeLuca took the car into the dealership, the Ford technician tested the car under the same conditions, got the same results, but told Mr. DeLuca nothing could be done to fix the car because it wasn’t broken.
Up to this point, the allegations are pretty common for this type of lawsuit. Most greenwashing cases against automakers include claims that the hybrid or electric vehicles fail to achieve the advertised fuel efficiency (see, e.g., previous posts here and here).
What’s new here is the software piece. The DeLuca complaint also alleges that Ford issued a software update for the Fusion Hybrid, claiming the update would increase performance and mileage. After the dealer installed the update in his car, Mr. DeLuca tested its performance again.
On a road trip to Sin City (Viva Las Vegas!), he drove the car under optimal conditions again and observed that the car’s monitor was indeed displaying better mileage and less gas usage. But Mr DeLuca alleges, that was just smoke and mirrors:
[W]hen Mr. DeLuca filled his gas tank at a gas station, he realized the vehicle’s software relayed inaccurate mileage and use of gasoline.
The mileage had not really increased, according the complaint:
[A]lthough Ford’s software update displays a higher mileage, the vehicle’s mileage has not increased.
Mr. DeLuca performed one final test, doing comparative driving runs with gas-only Ford Fusion. He found that the gas-only Fusion displayed accurate numbers while Fusion Hybrid displayed inaccurate figures.
It will be interesting to watch this case and see what, if anything, we learn about the alleged software greenwash.